Shipping and returns

We deliver to UK addresses only.

We send orders with Royal Mail, Evri or InPost.

Standard delivery takes 3 to 7 days.

Standard delivery costs £3.99, and is free on orders over £60.

We'll email you when your order is on its way, with a tracking link when the service gives one.

Your order is our responsibility until it reaches you. If it hasn't arrived within the delivery time, contact us. If it's lost, we'll send a replacement or give you a full refund.

You can cancel your order within 14 days, starting the day after you receive it. If your order comes in more than one parcel, the 14 days start the day after the last one arrives.

To cancel, contact us with your order number and what you want to send back. You don't need to give a reason.

Send the items back within 14 days of telling us.

You can try things on as you would in a shop. If something comes back worn, washed or damaged, we may take the loss in value off your refund.

You pay the cost of sending items back, unless they're faulty or we sent the wrong thing.

We'll refund you within 14 days of getting the items back, or of you showing us proof that you've sent them, whichever comes first.

Refunds go back to the way you paid.

If you send back your whole order, we'll also refund the standard delivery charge.

If something arrives faulty or damaged, or isn't what you ordered, contact us with your order number and a photo.

Within 30 days of delivery you can have a full refund. After 30 days we'll repair or replace it first, and refund you if that doesn't put it right.

We'll cover the cost of sending it back.

None of this affects your legal rights.

Placeholder. Anything that can't be returned will be listed here.